Privacy information
This policy explains how Building Houses London handles personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Version dated: 15 October 2026.
Who we are and how to contact us
The controller of your personal data is Web Designer Limited (company number 15002899, registered in England & Wales; registered office: 119a Flat 2 Uxbridge Road, London W7 3ST). We run buildinghouses.co.uk under the name Building Houses London. Post can be sent to 119a Flat 2 Uxbridge Road, London W7 3ST (our registered office). The quickest route for a data question or request is our online form; please say that it concerns privacy.
What information we use
- Enquiries: your name, email address, postcode, the type of work, any message you add and your consent choice.
- Technical data: IP address and browser details processed by our hosting provider to deliver and protect the site.
Please do not send special category data, such as health information, through our forms.
Why we use it and the legal basis
The only purpose is dealing with your enquiry: replying, quoting, arranging a survey and, if useful, passing the job to an independent tradesperson with the minimum details needed for them to contact you. Our lawful bases are Article 6(1)(b) UK GDPR, because you asked us to take steps before a contract, and Article 6(1)(f), our legitimate interests in responding and running our business. Your details are not sold or used for marketing.
Sharing your information
- FormSubmit (formsubmit.co), our processor for delivering enquiries by email; any transfer outside the UK relies on the safeguards UK data protection law requires.
- Cloudflare, our website host, for technical data.
- An independent tradesperson quoting for your job.
- Authorities or others where we are required by law.
Cookies on this site
This site sets no analytics, advertising or tracking cookies, so there is no cookie banner.
Retention
Enquiries are deleted no later than 2 years after we last heard from you, unless a legal obligation means we must hold them for longer.
Your rights
UK GDPR gives you rights of access, rectification, erasure, restriction, objection and data portability. Send your request through the routes above; we reply within one month.
If you are not happy
If you are unhappy with how we have handled your data, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this notice
Any changes will be posted on this page with a new date.